Terms & Conditions

Henry Street terms and conditions

1. Pricing

Our products and prices are subject to change. Promotional terms only apply in the period stated for the promotion. Whilst we will try to ensure that prices on the website are accurate, we are not responsible for errors that may occur. The price of all goods and services advertised are inclusive of any applicable taxes including VAT.

2.  Availability

All goods and services are subject to availability. Any product stock or availability information supplied on the website is an estimate only.

3. Delivery

Delivery can only be made to addresses in the UK (EU on application). Please provide postcode and telephone number of the receiving address.

4. Free replacement guarantee

All our roses come with a one year guarantee. No replacements or refunds can be given if loss is due to abnormal weather conditions, bad planting, lack of maintenance, neglect, planting in old rose beds and any other conditions beyond our control. We replace bare root and potted roses free of charge if they fail to grow because of defective plants or if they turn out to be the wrong variety. Please notify all such problems within 7 days of receiving the roses, or in the case of mis-labelling, when the roses come into bloom. Payment will be refunded if replacement is not possible. This guarantee is in addition to, and does not affect, statutory consumer rights.

5. Website Information

Any goods, services or information displayed on this website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy products or services. No warranties or representations are made about any goods other than as expressly contained in this Website. To the extent permissible by law all implied.